Following Established Procedures is Crucial, But Flexibility is Also Necessary
Everyone agrees that discipline and adherence to established procedures set by hierarchies are essential. However, unexpected events can sometimes disrupt the course of events, and decisions must be made without waiting for new instructions, especially when there is no risk involved.
This was the case on Sunday evening, following the highly anticipated derby match. Disruptions to train traffic occurred, but once the traffic had resumed, the staff at Tunis-Ville station continued to keep passengers waiting for hours, expecting trains from the suburbs to arrive. Meanwhile, a train ready to depart was stationed at the station.
While obeying orders is important, it's also crucial not to overdo it.
