Digital Service Centers Project Discussed at Tunis Municipality Meeting

The “Digital Service Centers” project was the focus of a working session held at the headquarters of the Tunis municipality, chaired by the municipal affairs manager Sameh Daldoul, according to a press release issued on Friday, 27 February 2026.

The meeting presented the main outlines of the initiative, which the Tunis municipality has adopted as part of a national programme aimed at strengthening the digitalisation of public administration.

• Executive and logistical aspects were examined.
• The final steps required for an effective launch in the coming weeks have been set in motion, the source added.

Project Objectives

• Provide fully digital administrative services to all users, with special attention to priority groups:

  • People with disabilities
  • Seniors
  • Residents of remote areas
  • Low‑income households

• Promote equality by bringing digital public services closer to citizens in interior regions, thereby reducing the need for travel to urban centres.

• Bridge the digital divide through support programmes, mentoring, and training for users.

• Deploy suitable technical equipment and high‑quality connectivity across various regions to encourage electronic payments. This will be reinforced by awareness campaigns and technical assistance for the use of secure digital payment methods.

Municipal Commitment

The Tunis municipality stresses that this initiative aligns with its commitment to support national digital‑transition efforts, with the long‑term goal of building a more modern, efficient, and transparent administration.