Emirates Resumes Flight Operations – What Passengers Need to Know
Emirates has announced that it is resuming its flight operations and is inviting passengers with confirmed bookings for flights scheduled from this afternoon onward to head to the airport.
The same applies to transit passengers traveling via Dubai, provided they have a confirmed reservation for their connecting flight.
Key Points from the Official Statement
| What the airline says | What you should do |
|---|---|
| Do not go to the airport without a confirmed reservation. This helps avoid extra congestion or disruptions in the terminals. | Check your booking status before leaving home. |
| Stay updated – regularly review the latest operational updates on Emirates’ official website: emirates.com. | Keep an eye on your email for any notifications about flight changes or cancellations. |
| Safety remains the top priority for passengers and crew. | Trust that Emirates is monitoring the situation closely and will adjust its schedule as needed. |
| All city‑check‑in points in Dubai will stay temporarily closed until further notice. | Use airport check‑in counters or online check‑in instead. |
Options for Passengers with Bookings Between 28 Feb – 31 Mar
-
Re‑book
- Book an alternative flight to your final destination, with a departure no later than 30 Apr.
-
Contact your travel agent
- If you booked through an agency, reach out directly to your agent for assistance.
-
Contact Emirates directly
- If you booked straight with the airline, you can get help by contacting Emirates customer service.
-
Request a refund
- Direct bookings: Fill out the dedicated refund form on the Emirates website.
- Agency bookings: Submit your refund request to the travel agency that made the reservation.
-
Update your contact details
- Go to the “Manage Your Booking” section on the Emirates site and verify that your phone number and email address are current, so you receive the latest flight information.
How to Stay Informed
- Visit the official website regularly: emirates.com
- Check your email for any airline communications regarding schedule changes, cancellations, or additional instructions.
- Use the “Manage Your Booking” portal to modify itineraries, update personal details, or submit refund requests.
Emirates thanks its customers for their understanding and patience, emphasizing that passenger and crew safety remains its absolute priority as the situation evolves.
For the most current updates, always refer to Emirates’ official communications and the “Manage Your Booking” tool.
