Ooredoo Tunisie Wins Three Trophies at the 2026 Customer Service of the Year Election
Ooredoo Tunisie has once again established itself as a reference player in customer service, winning three trophies at the 2026 Customer Service of the Year Election. For the seventh consecutive year, Ooredoo Tunisie has been recognized in the "Mobile and Fixed Telephony Operator" and "Internet Access Provider" categories, confirming the excellence and consistency of its teams in handling customer requests. These awards were received by Mr. Bassem Bouzemmi, Chief Sales & Distribution Officer, and Mrs. Bediaa Bennour, Deputy Director of Fixed Network Operations. Additionally, the company won the trophy in the "Telecommunications Solutions for Businesses (B2B)" category for the second consecutive year. This award, received by Mrs. Ines Omrani, B2B Product Director for Enterprise Solutions, highlights the quality and innovation of the services offered to professional customers. These recognitions honor the dedication, involvement, and professionalism of Ooredoo Tunisie's teams, who place customer satisfaction at the heart of their priorities. They also demonstrate the company's ability to maintain a high level of performance in a competitive and constantly evolving sector. The 2026 Customer Service of the Year Election highlights companies and organizations that distinguish themselves by the quality of their customer relationships, their responsiveness, and their commitment to offering an optimal experience to their users. Ooredoo Tunisie thus confirms its position as a leader in the telecommunications sector in Tunisia, for both individuals and professionals, and illustrates its ambition to remain at the forefront of customer service.
