Tunisia Customs Prepares for Peak Travel Season with Enhanced Measures
Ahead of the Period of Return for Tunisians Living Abroad, Tunisia Customs Implements Measures to Streamline Border Crossings and Accelerate Procedures
As the peak travel season approaches, coinciding with the Hajj season, the Tunisian Customs has put in place a comprehensive set of logistical and human measures to facilitate border crossings and speed up procedures. In an interview with the Tunisian News Agency (TAP), Colonel Chokri Jebri, spokesperson for the General Directorate of Customs, highlighted the importance of these measures in ensuring a smooth and efficient travel experience for Tunisians returning from abroad.
Enhanced Human Resources and Training
The customs authority has reinforced its air, sea, and land posts with additional human resources to handle the expected surge in traffic. Furthermore, agents have undergone continuous training to enhance their knowledge of regulatory texts and their application. This includes the use of scanners to inspect all vehicles and the deployment of canine units to detect narcotics and explosives.
Digital Transformation and Simplification of Procedures
The Tunisian Customs has made significant strides in digital transformation, which has led to a notable reduction in processing times and waiting periods. This includes the use of digital platforms for issuing travel permits and controlling merchandise. The Rokhasti and Amtiaty applications have been highlighted as key tools in simplifying procedures, allowing users, including Tunisians living abroad, to complete certain tasks remotely without the need for physical presence.
Expansion of Digital Services
The customs authority is continuing to roll out digital services, including electronic proof of delivery, online conciliation, and electronic declarations of goods and currency. A remote insurance service is also set to be launched in the near future.
New Informatization System
A new computer system, "Douane Senda 2," is scheduled to be operational by the end of 2026. This system will integrate dedicated spaces for economic operators and travelers, with the aim of fully digitalizing customs services.
Operational Results
The implementation of digital services has already resulted in a significant reduction in waiting times, ranging from 5 to 15 minutes, particularly at major border crossing points, such as the Port of La Goulette.
Security Measures
Colonel Jebri emphasized the need to balance the facilitation of travel with the fight against smuggling and abuse. This mission relies on the vigilance of agents, their specialized training, the use of X-ray scanners for all vehicles, and the support of canine units dedicated to detecting narcotics and explosives.
Conclusion
The Tunisian Customs is committed to ensuring a smooth and efficient travel experience for Tunisians returning from abroad, while also maintaining a strong focus on security and the prevention of smuggling and abuse.
