Arab International Bank of Tunisia (BIAT) Wins Customer Service Award
The Arab International Bank of Tunisia (BIAT) has been recognized for the first time in the "Bank" category at the 2026 Customer Service of the Year Election. The ceremony took place on Tuesday evening, December 16, 2025, in Tunis. The trophy was received by Mr. Elyes Jebir, General Manager of BIAT.
A Testament to Professionalism and Dedication
This award highlights the professionalism and dedication of BIAT's teams in their daily support of customers. It reflects the bank's constant commitment to providing a quality experience and strengthening the trust relationship with its clientele.
A Message from the General Manager
Mr. Elyes Jebir welcomed this distinction and thanked all employees for their contribution. This recognition confirms BIAT as a major player in customer relations in Tunisia and values the collective efforts made to maintain high standards in the banking sector.
About the Customer Service of the Year Election
The Customer Service of the Year Election rewards institutions that distinguish themselves by the quality of their support, listening, and ability to effectively respond to customer expectations. This trophy marks an important step in BIAT's strategy to continuously improve the customer experience and promote excellence in its services.
