BH INVEST, a Subsidiary of the BH Group and one of the Main Stock Exchange Intermediaries in Tunisia, Closes the Year 2025 with a Bang
BH INVEST has won, for the second consecutive time, the prestigious international label "Customer Service of the Year 2026" in the "Stock Exchange Intermediary" category, after a first distinction obtained at the end of 2024, as well as its ISO 9001 certification in 2025.
A New Recognition of Excellence
This new recognition, celebrated on December 16, 2025, testifies to the perseverance and solidity of the quality approach implemented by BH INVEST for the well-being of its clients. It is the result of the concerted efforts of all BH INVEST teams, fully mobilized around a common ambition: the continuous improvement of service quality and customer relations.
A Commitment to Excellence
This award proves the effectiveness of the processes put in place and the daily commitment of employees to offer an impeccable customer experience, meeting the most demanding standards. With this new award, BH INVEST also confirms the alignment of its strategy with that of the BH BANK group, which it is affiliated with, and which is resolutely committed to a sustainable dynamic of operational excellence, customer satisfaction, and profitable but also healthy and compliant commercial development.
Core Values
The foundations of this approach are based on solid and structuring principles, such as transparency, responsiveness, trust, and innovation, which are the pillars of the trust relationship established with its clients and partners.
A Group Committed to Excellence
It is worth noting that BH BANK has already obtained and maintained the MSI 20000 certification (resilience and financial performance), the ISO 9001-2015 certification, and the AML 30000 certification, which cover respectively the quality of international banking services and compliance with the fight against money laundering and the financing of terrorism.
Compliance with International Standards
Similarly, BH BANK was among the first banks in the market to successfully transition to the MX CBPR+ format in emission and reception, as part of the SWIFT requirements and the mandatory transition to ISO 20022 standards before November 22, 2025.
